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Privacy Policy

Last updated: June 2026

1. Introduction

Taxi Policy ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website or submitting your information through any of our forms, you agree to the terms of this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information when you submit enquiries through our website forms:

  • Full Name
  • Mobile Phone Number
  • Email Address
  • Vehicle Registration Number
  • Vehicle Model/Make
  • Insurance Policy Details (current provider, expiry date)
  • Customer Location (city, state)
  • Additional Notes or Requirements

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP Address
  • Browser Type and Version
  • Device Information
  • Pages Viewed and Time Spent
  • Referring URL

3. How We Use Your Information

We use the collected information for the following purposes:

  • To provide car insurance quotes and policy recommendations
  • To contact you regarding your insurance enquiry
  • To facilitate policy issuance and renewal
  • To provide claim assistance and support
  • To send renewal reminders and policy updates
  • To improve our website and services
  • To comply with legal obligations

4. Data Sharing & Disclosure

We may share your information with:

  • Insurance Companies: Our partner insurers (Turtlemint, Policybazaar, Shriram General Insurance, CSC, InsuranceDekho) for quote generation and policy issuance
  • Service Providers: Third-party services used for email delivery, website hosting, and analytics
  • Legal Authorities: When required by law, regulation, or legal process

We do NOT sell, rent, or trade your personal information to third parties for marketing purposes.

5. Data Security

We implement reasonable security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL/TLS encryption for data in transit
  • Secure email communication via SMTP
  • Limited access to personal data on a need-to-know basis
  • Regular review of security practices

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Lead enquiry data is typically retained for 24 months for follow-up purposes. You may request deletion of your data at any time by contacting us.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Withdraw consent for future communications
  • Opt out of marketing communications

8. Cookies

Our website may use cookies and similar technologies to enhance your browsing experience. You can control cookies through your browser settings. Disabling cookies may affect certain website functionality.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before sharing your information.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us: